IMIDG DESIGN prides itself, as an agency, on it’s services. Sounds like everyone else, sure, but working in the services industry is a tough sector to be in. You really are only as good as the work and overall impression that you’ve just left with a client.
Repeat business is a mainstay, but will only ever be achieved with excellent service – be it on the phone, day-to-day account management, the design services provided or the aftercare. Clients are very quick to pick up on bad customer support, and deservedly so. More often than not, bad customer service comes from not caring enough.
At IMIDG DESIGN, one of the main motivating forces behind our work for you is the genuine desire to see our clients thrive and exceed, based on the services we provide. In whatever way we can benefit you – be it with a short or long term marketing strategy; raising your profile with a new advertising campaign; staying up-to-date with an updated and cutting edge website; reaching out to new customers using social media platforms; or simply cutting your costs by offering you the benefits of our iPad design services, replacing your printed collateral – we always seek to focus on your results and growth.
In fact, we’ve said as much on every page of our website! In the footer ‘Overview’ section, we state:
IMIDG DESIGN (correctly pronounced “IMAGE”) is an established design consultancy based in the North West of England. We provide marketing, advertising and design services to all business sectors, helping them innovate and grow.
We aim to benefit your business using intelligent design and market-leading processes to reach more people.
There are some key phrases that we use, like ‘innovate’, ‘grow’, ‘intelligent design’ and ‘market-leading processes’. These are core to how we operate for you.
Seeing as we are based in the North West of England, and serving businesses both locally and nationally (with a few international clients thrown in, just for good measure) we are enjoying the innovation and hard work that our customers are undertaking. We supplement them with a wide variety of services.
Digital design services
Much has been said over recent years about the increase of digital design in our sector. Websites arrived, and businesses took the plunge to go online. The high street suffered, and continues to do so, as customers vote with their fingers and mouse clicks instead of their feet.
Then came social media, opening the way to engage with new customers and stay in close contact with existing ones. Businesses again benefit as brand loyalty becomes ever important. And social media not only helps to create loyalty to your brand, but retains it with regular updates to customers who want your latest information.
But our digital design services also include elements like iPad and tablet-specific design, generating content that is both dynamic and feature-rich. It has replaced our clients printed brochures, pitch documentation, sales force communications, in-house materials, reference case studies, plus many more! It really does need to be seen to be believed – contact us for a demonstration.
Digital design continues to be at the forefront of the services that we provide. No doubt as markets change, and advancement continues, we will develop and adapt to an ever-changing market. But will will always endeavour to offer such services to our clients, benefitting them all the way.
Offline, traditional design services
Print is far from dead, but is certainly being used in a myriad of different, smaller ways. Clients will always require traditional design services for printed magazine adverts, brochures, leaflets, annual reports, corporate communications, product packaging and exhibition support. But smaller, bespoke print jobs are always both challenging and rewarding in equal measure, and can be used with laser-like precision to get the best results.
We supply a wide variety of traditional print jobs, and are always welcoming of the opportunity to give you something fresh and new.
We also offer a design consultation service, that can be used to benefit you and your company.
Is business slowing, for an unexplained reason? Would you like to increase your current customer base? Are you gearing up to reach out and engage more potential clients?
If your overall company outlook is lacking in some way – perhaps your branding looks dated, your existing marketing collateral isn’t giving you the results you want, or your social media platforms aren’t working for you as best they could – then call us in to cast an eye over your operations, and we’ll let you know where you can improve.
In conclusion, this article only really scratches the surface of what we can offer you in terms of services that you will find in our North West design agency. But however we can help you, rest assured that it will always come with excellent customer service, attention to detail, and the motivation of wanting your company to grow – with IMIDG DESIGN growing there alongside you.
Please contact us, and let’s start the conversation that could lead to more business!